FlexTRAK OH Material Handler Manual.pdf - 第197页

© 2023 Nordson C orporation 7-1 7 Parts R eplacem ent 7.1 Overview This section includes general information for or dering re commended spares and replacement p arts for the FlexTRAK - OH Material Handler. Th is section …

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© 2023 Nordson Corporation 7-1
7 Parts Replacement
7.1 Overview
This section includes general information for ordering recommended spares and replacement parts for the
FlexTRAK-OH Material Handler. This section includes the following topics:
Parts Ordering Information
Unpacking and Inspecting Replacement Parts
Warranty
Cleaning and Inspection
Credit and Exchanges
Spare Parts List
Record Keeping
WARNING! Parts replacement should only be performed by a trained service technician.
March assumes no liability for personal injury or property damage that may
occur as a result of parts replaced by a non-certified technician.
7.2 Safety First
Operation of your FlexTRAK-OH Material Handler involves mechanical devices, air pressure, and
electrical power. It is essential that every person servicing or operating the FlexTRAK-OH fully
understands all hazards, risks, and safety precautions. When properly operated and maintained, the
FlexTRAK-OH Material Handler should be safe and reliable. Refer to Section 2 - Safety before replacing
any parts
.
WARNING! DO NOT hot swap connections when working with electrical and pneumatic
power supplies. Turn the main circuit break off before disconnecting the external
power plug from the facility.
7.3 Parts Ordering Information
7.3.1 Placing Your Order
Customers can order spare parts by contacting March Customer Service. Contact information is listed in
the front of this manual. Spare parts can also be ordered online through our Internet Web Store. To set up
a web store account, send an email to americas.es.cs@nordson.com
.
When ordering parts, be prepared to provide the following information:
Your Company Name
Billing Address
Shipping Address
Part Number and Description of Part
Purchase Order Number
Quantity
Dispensing System Serial Number
(found on back panel)
Shipping Instructions with Collect
Account Number
FlexTRAK-OH Material Handling System IOM Manual Parts Replacement
7-2 © 2023 Nordson Corporation
7.3.2 Shipping Instructions
When ordering parts, specify which carrier you prefer to use and provide your shipping account number.
If no instructions are received, March will determine the best shipping method and items will be shipped
prepaid with the shipping charge added to the invoice.
7.4 Warranty
Contact March Technical Support for any warranty issues pertaining to spare parts. Wear items and
consumables are covered under warranty against manufacturer defect only. Expected lifetimes for these
parts will vary based upon application and use model.
Consumable parts are generally considered as parts that are replaced on a frequency of > 1 per calendar
year under expected regular usage. In most cases, these parts are “wetted parts” that contact the dispensed
fluid.
Wear items are those items that have been identified to have limited life expectancy (less than 5 years) but
are not considered consumables. Wear items are often highly application dependent, high user-touch, or
adjusted parts.
7.5 Credit and Exchanges
Contact March Customer Service for credit or exchanges of recommended spare parts or refurbished
components (components restored to original specifications but not sold as new).
7.5.1 Return Material Authorization
Contact March Technical Support to obtain a Return Material Authorization (RMA) before returning any
parts.
NOTE Find your local Technical Support contact on the March web page,
www.nordsonasymtek.com
.
7.6 Record Keeping
The type of service performed should be recorded in the dispensing system maintenance records. Dates,
part numbers/serial numbers of replaced parts, names of technicians, and other pertinent data should be
recorded.
7.7 Unpacking and Inspecting Replacement Parts
Replacement parts are shipped to distributor or customer facilities in individual shipping cartons. Review
the packing slip to ensure that the correct parts were received. Contact March Technical Support if any
discrepancies are discovered.
Before unpacking your spare parts, visually inspect the carton for damage. If applicable, check the shock
sensors and tip sensors for indications of improper shipping and handling. Inform the freight carrier of
any damage.
7.8 Cleaning and Inspection
Always clean the applicable area after a failed part is removed from the system. Inspect the area for signs
of what may have caused the part to fail. This may help prevent future part damage. While removing parts
that will be reinstalled, visually inspect them for damage. If found undamaged, retain them for
reinstallation. Replace damaged parts and hardware as appropriate.